FAQ

Is your product certified food safe?

We comply with the FDA's regulation for ceramic goods. Our clay has an absorption rate less than 0.5% and our clay glazes comply with all toxicity regulation.
Currently, we have no third party certifications.

More Detail:
The FDA regulates 3 properties for ceramic goods, water absorption, lead levels, and cadmium levels. Lead and Cadmium can have devastating effects on the human body But they are not banned, their levels are regulated.  Having the lowest possible water absorbtion rate prevents molds growing and living in your dishes making you sick repeatidly.

You maybe surprised to not see other materials of that list. We understand that may be alarming but what matters is what form is the compound and how durable is the glaze that contains it. A great example of this is Cobalt. While we don't and would never recommend the use of raw cobalt ore for use as a colorant in a glazes as it is toxic. Cobalt Carbonate, Co2+ CO32−, on the other hand is pretty harmless to humans. It simply passes through our bodies, unable to build up and cause issues.

The goal as potters is to create as durable a glaze as possible so you are never exposed. Combined with well understood materials helping to keep you safe as our customer and us safe as makers. Win-Win.

Do you use lead?

No. None of the ingredients or additives we use contain lead as an ingredient.

Do you use cadmium?

We do no use raw Cadmium. We use an industrial product called an "Encapsulated Stain". This a sintered Zircon crystal which "Encapsulates" in layers often much more toxic colorants rendering them much safer. Cadmium is needed to produce rich reds and oranges. We never use these glazes where they may come in contact with food, or high contact areas on a design just to reduce any possible exposure.

Can I pour boiling water into my cup?

Yes. All items expected to be used as food or drink-ware, are put in the freezer for 24h, then put directly into boiling water for 3 minutes, then back into the freezer for 24hours to ensure that you never receive a dish that will fail from thermal shock caused by boiling water under normal conditions.

Is it dishwasher safe?

Cups and Bowls are dishwasher safe.

Is it microwave safe?

Cups and Bowls are microwave safe.

I want to order more than 10 of a design.

Please fill out the inquiry form, so I can provide you with an accurate quote for how long it will take and any volume discount we can offer.

Do you do custom designs?

We are all always curious about what you have in mind, you never know, but we can do limited production runs of a custom coaster or tile design for a special event or your next dream renovation. Just fill out our inquiry form to get started

How long will it take for my order to ship?

We ship once a week on Firdays. If have ordered an out of stock items it general takes 2 weeks before they can be shipped.

Who do you ship with?

We ship with USPS.

Do you accept return?

For bowls & cups, No. For tiles, we can offer store credit.